Data Deletion Instructions
Last updated: January 15, 2024
Overview
At Read Smart Now, we respect your privacy and your right to control your personal data. This page explains how you can request deletion of your data from our platform, including data associated with Facebook login.
If you signed up or logged in using Facebook, you can request deletion of your account and all associated data at any time. We will process your request in accordance with applicable data protection laws and Facebook's data deletion requirements.
How to Request Data Deletion
Option 1: Delete Your Account (Recommended)
The easiest way to delete all your data is to delete your account:
- Log in to your Read Smart Now account
- Navigate to your account settings or dashboard
- Look for the "Delete Account" or "Account Settings" option
- Follow the prompts to permanently delete your account
- Confirm the deletion when prompted
Once you delete your account, all your personal data, including data associated with Facebook login, will be permanently removed from our systems within 30 days.
Option 2: Contact Us Directly
If you cannot access your account or prefer to request deletion via email, please contact us:
Support Email: support@aicorn.education
Subject Line: Data Deletion Request
In your email, please include:
- Your full name
- The email address associated with your account
- If you used Facebook login, your Facebook user ID (if available) or the email associated with your Facebook account
- A clear statement that you want to delete your account and all associated data
We will respond to your request within 30 days and confirm when your data has been deleted.
What Data Will Be Deleted
When you request data deletion, we will permanently remove the following information:
- Your account profile information (name, email address)
- Authentication data (including Facebook OAuth connection data)
- Child profile information (if any was provided)
- Questionnaire responses and reading assessments
- Bookmarked resources and saved content
- Learning journey data and progress tracking
- Email subscription preferences
- Usage history and activity logs
Note: Some data may be retained for legal or regulatory compliance purposes (such as transaction records if applicable), but this will be anonymized and not associated with your identity.
Facebook-Specific Data Deletion
If you signed up or logged in using Facebook, the following applies:
- Facebook User ID: We store your Facebook user ID to authenticate your login. This will be deleted when you delete your account.
- Facebook Profile Data: Any profile information we received from Facebook (such as name and email) will be permanently removed.
- OAuth Connection: The connection between your Facebook account and Read Smart Now will be severed, and you will no longer be able to log in using Facebook.
After deletion, if you wish to use Read Smart Now again, you will need to create a new account. You can choose to use Facebook login again or use a different authentication method.
Processing Time
We will process your data deletion request as follows:
- Immediate: Your account will be deactivated immediately upon confirmation
- Within 7 days: Most personal data will be removed from active systems
- Within 30 days: All data will be permanently deleted from our databases and backups
You will receive a confirmation email once your data has been fully deleted.
Important Considerations
Before requesting deletion, please note:
- Data deletion is permanent and cannot be undone
- You will lose access to all saved resources, bookmarks, and learning progress
- You will need to create a new account if you wish to use Read Smart Now again in the future
- If you unsubscribe from emails but don't delete your account, your account data will remain
Alternative: Unsubscribe from Emails
If you only want to stop receiving emails but keep your account, you can:
- Click the "Unsubscribe" link at the bottom of any email from us
- Update your email preferences in your account settings
- Contact us at support@aicorn.education to request removal from our email list
Unsubscribing from emails will not delete your account or other data. You will still be able to log in and use the service.
Your Rights
Depending on your location, you may have additional rights regarding your data:
- Right to Access: You can request a copy of all data we hold about you
- Right to Rectification: You can request correction of inaccurate data
- Right to Erasure: You can request deletion of your data (as described above)
- Right to Data Portability: You can request your data in a portable format
- Right to Object: You can object to certain types of data processing
To exercise any of these rights, please contact us at support@aicorn.education.
Contact Us
If you have any questions about data deletion or need assistance with your request, please contact us:
Support Email: support@aicorn.education
Response Time: We will respond to all data deletion requests within 30 days
This page complies with Facebook's data deletion requirements for apps that access user data. For more information about our data practices, please see our Privacy Policy.